1. Introduction
TK88 (tk88-taka.com) is an internationally licensed online gaming platform. We believe that user privacy is a fundamental right — and protecting that right becomes ever more important as technology continues to evolve.
This Privacy Policy provides detailed information on how TK88 processes data for users of its website (tk88-taka.com) and mobile app. It has been prepared in compliance with GDPR and international data protection standards.
By using TK88's services, you acknowledge that you have read this Privacy Policy and consent to the processing of your data as described herein. If you disagree with any terms, please contact us.
2. What Information We Collect
Information collected directly from you
Information you provide directly when creating an account or using TK88's services:
- Identity Information: Full name, date of birth, nationality.
- Contact Details: Mobile number, email address, current address.
- Account Information: Username, password (stored in hashed form).
- Payment Information: bKash/Nagad/Rocket number, bank account details (if applicable).
- Identity Documents: Photo of NID or passport for KYC verification.
Automatically Collected Data
Information collected automatically while using the platform:
- Device Information: Device type, operating system, and browser version.
- Network Information: IP address and internet service provider name.
- Usage Data: Login times, page visit history, and session duration.
- Gaming Activity: Bet history, win/loss records, and transaction details.
- Cookies & Tracking: First- and third-party cookies (see the Cookies section for details).
| Data Type | Purpose of Collection | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Account Notifications | Optional | |
| Payment Information | Processing deposits and withdrawals | Yes |
| NID / Passport | KYC Verification & Fraud Prevention | For large transactions |
| IP Address | Security Monitoring & Geolocation | Automatic |
| Gaming Activity | Service Improvement & Responsible Gaming | Automatic |
3. How Your Information Is Used
Tk88 uses the information it collects for the following purposes:
Service Delivery & Operations
- Account creation, verification, and management.
- Processing deposits, withdrawals, and other transactions.
- Provision of gaming services and betting features.
- Managing customer support.
Security & Protection
- Detection and prevention of fraud, money laundering, and other illegal activities.
- Prevention of multiple accounts and bonus abuse.
- Prevention of cyberattacks and unauthorized access.
- Compliance with legal and regulatory obligations.
Service Improvement & Personalization
- Making the platform experience smoother and more effective.
- Game recommendations tailored to your preferences.
- Sending relevant bonuses and offers.
- Identifying and resolving technical issues.
Responsible Gaming Monitoring
TK88 analyzes gaming activity to detect unusual betting patterns. This is done to protect players from potential gambling-related issues — not for any discriminatory purpose.
4. Data Sharing Policy
TK88 never sells your personal data. However, information may be shared on a limited basis in the following circumstances:
Service Provider Partners
Tk88 works with a number of trusted third parties that help operate the platform — including payment processors, game providers, and KYC verification services. These partners are given only the information necessary to perform their specific tasks and are required to uphold tk88's privacy standards.
Legal & Regulatory Compliance
Where required by Bangladeshi or international law, TK88 may disclose data to the relevant authorities. In such cases, only the information strictly necessary to comply with the legal directive will be shared.
Business Transfers
In the event of a change of ownership or acquisition of TK88, user data may be transferred to the new entity. Users will be informed in advance.
5. Data Protection Methods
TK88 follows industry-leading standards to protect your data. Our key security measures include:
- Transit Encryption: All communication between your device and TK88's servers is secured with 256-bit TLS encryption.
- Encryption at Rest: Sensitive data stored on our servers (passwords, payment details) is separately encrypted.
- Access Controls: Only TK88 staff who require access to user data for their role are permitted to do so.
- Security Checks: Third-party penetration testing is conducted every three months.
- Incident Response: In the event of a security breach, affected users will be notified within 72 hours.
- Regular Audits: Regular security audits are conducted in accordance with the requirements of international regulatory bodies.
That said, it's worth remembering — no system on the internet can guarantee 100% absolute security. TK88 takes every possible measure to protect your data, but users must also take responsibility for keeping their own passwords and login credentials safe.
6. Cookie Policy
What Are Cookies?
Cookies are small text files stored in your browser. When you visit TK88's website, these files remember your preferences and help improve your experience.
Types of Cookies Used by TK88
- Essential Cookies: Maintaining login sessions and ensuring security are essential functions — the platform cannot operate without them. These cannot be disabled.
- Functional Cookies: Remembers language preferences and layout settings. Can be disabled, though some features may become limited.
- Analytics Cookies: Used to understand which pages are most visited. Does not identify you personally.
- Marketing Cookies: For displaying relevant advertisements. These can be turned off.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the site.
7. Data Retention Period
TK88 does not retain your data longer than necessary. General guidelines:
- Account Information: For as long as your account remains active, and for 5 years after closure (for legal compliance).
- Transaction Records: 5–7 years as required by legal obligations.
- KYC Documents: 5 years after the end of the relationship.
- Logs & Audit Trail: Up to 2 years.
- Marketing Consent: Deleted immediately upon withdrawal of consent.
Once the retention period expires, data is securely deleted or anonymized.
8. Your Rights
As a TK88 user, you have the following rights:
- Right to Access: You may request a copy of the data TK88 holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data in certain circumstances. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: You may request a temporary restriction on the processing of your data in certain circumstances.
- Right to Data Portability: You can receive your data in a machine-readable format.
- Right to Object: You may opt out of marketing communications or object to profiling.
To exercise these rights, write to tk88 Support. We typically respond within 30 days.
9. Information of Minors
TK88 does not knowingly collect data from anyone under the age of 18. Age is verified at the point of registration.
If we are notified that personal data of a minor has been collected for any reason, TK88 will immediately delete that data and close the associated account.
10. International Data Transfers
As TK88 operates as an international platform, your data may be processed on servers located in different countries. In such cases, we ensure that appropriate data protection measures are in place in the destination country.
For international transfers, tk88 complies with GDPR standards — applying Standard Contractual Clauses where applicable.
11. Changes to the Privacy Policy
TK88 reserves the right to update this Privacy Policy at any time. For significant changes, users will be notified via their registered mobile number or email at least 30 days before the changes take effect.
The date of each update is shown at the top of the page. Continued use of TK88 following any changes constitutes your acceptance of the updated policy.
12. Contact Us
For any privacy-related questions, requests, or complaints, contact tk88:
- Email: support@tk88-taka.com
- Live Chat: Available 24/7 on the website or app
- In the subject line, write: "Privacy Request"
Responses are typically provided within 7 business days. Complex requests may take up to 30 days.